1. Introduction
Holivate, developed and owned by Zincat Technology together with Assort Creative, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookie Statement outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using Holivate, you consent to the practices described in this statement.
2. Information We Collect
2.1. Personal Information
When you use Holivate, we may collect personal information that you voluntarily provide to us. This includes, but is not limited to:
- Contact Information:Name, email address, phone number, and postal address.
- Booking Information:Details of your reservations, travel preferences, and special requests.
- Payment Information:Credit card details, billing address, and transaction history.
- Account Information:Username, password, and other details necessary for account creation and maintenance.
2.2. Automatically Collected Information
We may also collect information automatically when you visit our website, such as:
- Usage Data:IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Device Information:Information about the device you use to access our services, including hardware model, operating system, and device identifiers.
2.3. Cookies and Tracking Technologies
Holivate uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site and enable certain features.
3. How We Use Your Information
3.1. Providing Services
We use your personal information to:
- Process and manage your bookings and reservations.
- Facilitate payments and refunds.
- Communicate with you regarding your bookings, account, and customer service inquiries.
3.2. Improving Our Services
We may use your information to:
- Analyze usage patterns and improve our website functionality.
- Personalize your experience by tailoring content and recommendations to your preferences.
- Conduct research and analysis to enhance our services and offerings.
3.3. Marketing and Promotions
With your consent, we may use your information to:
- Send you promotional materials, newsletters, and special offers.
- Conduct surveys and gather feedback to improve our services.
3.4. Legal and Security Purposes
We may use your information to:
- Comply with legal obligations and regulatory requirements.
- Protect the rights, property, and safety of Holivate, our users, and others.
- Detect, prevent, and address fraud, security breaches, and other harmful activities.
4. Sharing Your Information
4.1. Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, and providing our services. These providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
4.2. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4.3. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities.
5. Your Rights and Choices
5.1. Access and Correction
You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us directly.
5.2. Data Deletion
You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except where we are required to retain it for legal or operational purposes.
5.3.Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
5.4. Cookies
Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
6. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.
7. Children's Privacy
Holivate does not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.
8. Changes to This Statement
We may update this Privacy and Cookie Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new statement on our website and indicating the date of the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy and Cookie Statement or our privacy practices, please contact us at: Help Center
Thank you for using Holivate. We are committed to protecting your privacy and ensuring the security of your personal information.
